Welcome to MontroseMend Appliance Repair's Privacy Policy. Your privacy is vital to us, and we are committed to safeguarding it. This policy outlines how we collect, use, and protect the information you provide when using our website and services. By visiting our website or using our services, you consent to this policy's terms.

Information Collection

We collect personal information that you voluntarily provide when contacting us via phone or filling out a service request form on our website. This information may include your name, phone number, email address, and any other details you choose to include. We may also automatically gather non-personal browsing data through cookies or web beacons to enhance your user experience. This data may include your IP address, browser type, referring/exit pages, and operating system.

Use of Information

The information collected is primarily used for service-related purposes, such as processing your requests, scheduling appointments, and providing customer support. By contacting us, you agree to allow us and our partners to communicate with you via phone, email, or text regarding your service needs. Non-personal data collected is used to improve our website and services.

Information Sharing

We may share your information with our trusted partners and service providers who assist in operating our business and delivering our services. These partners are obligated to protect your information and use it solely for service-related purposes. We do not sell or rent your personal data to third parties.

Your Rights and Choices

You have the right to access, update, or request the deletion of your personal information by contacting us at (818) 396-9829. You may also manage browser settings to block cookies, although this may affect the functionality of our website.

Legal Limitations

By using our website and services, you agree to waive your right to sue or initiate any legal action beyond direct negotiation for any disputes related to our website or services. In the event of a claim, maximum compensation is limited to $100. Furthermore, you agree to bear your legal fees and expenses in the event of a dispute.

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review our privacy policy periodically.

Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us at (818) 396-9829.